What is the difference between prepaid and Pay monthly plan?
A contract plan gives you the flexibility to use our services the way you want! You can choose your desired tariff and additional services according to your preferences, all with the option of paying your bill at the end of the billing cycle.
How do I become a Pay Monthly customer?
To become a pay monthly customer, simply visit our website at www.lycamobile.de, where you can view and choose from our compelling 1 or 24 month pay monthly tarriffs.
Will my data speed be throttled when my data volume is used up?
Yes, after your data allowance has been used up, the speed is throttled to 0 kbit/s.
What delivery options are available when I order a SIM card?
Your SIM card will be sent to you securely by post.
How can I track my SIM order?
Your sim card will be dispatched through Deutshe post by 1st Class post and delivered within 2-3 working days.