How to register and activate SIM cards with Lycamobile

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Registering SIM-cards with Lycamobile

Recently, the German Telecommunications Act was revised. The Act imposes an obligation on telecom operators to register new Prepaid SIM-cards. To make the experience hassle-free and convenient for you, Lycamobile has prepared easy solutions.

Have your SIM card with you! Use the Information located on the SIM pack to find your ICCID/SIM number & PUK-numbers (printed on the SIM holder)

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Have a valid ID document (ID card or passport) ready for identification.

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Your identification process simply works with a video call directly via your browser. Make sure your internet browser is updated with the latest version

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FAQ – Online SIM Registration

When and where can I register my Lycamobile SIM card?

Your Online registration can be carried out 7 days a week in the time from 7:00 – 22:00 CET. You can do this easily in just a few minutes from home or on the move.

What languages are available for the registration?

The registration process can be carried out in German, English, French and Italian language

What do I need for the video legitimation?

Your New Lycamobile SIM Card A computer, laptop, tablet or smart phone with an internal or external webcam (camera) with a minimum resolution of 640x480 Your valid ID card or passport, you must show your ID to the webcam during the video call to confirm your identity. A stable Internet connection Minimum age 16 years

Where is my Data going?

Your data is safe. They are protected under BDSG (One of the Federal Data Protection laws) and will be stored in the Lycamobile database.