How to Use


Using Lycamobile is simple. Just click below for more information.

IF YOU HAVE LOST YOUR LYCAMOBILE GERMAN USER GUIDE

If you have lost your Lycamobile German User Guide If you have lost your Lycamobile German User Guide you can download it from here. Languages available: English, Polish, Turkish, Chinese

GET STARTED

You can get started with Lycamobile by following these easy steps:

  • Insert your Lycamobile SIM card into your mobile and switch it on
  • Register your SIM or dial 323
  • Top-up your Lycamobile
  • You can now make and receive calls and SMS from your Lycamobile

Help

If your mobile phone is locked it may show one of the following messages when you insert your Lycamobile SIM: ‘Invalid SIM’ or ‘Insert SIM’. Unlocking your mobile phone is easy – simply call our Customer Services team for advice.

TOP UP YOUR BALANCE

You can buy Lycamobile top-up vouchers from your local retailer (or you can top-up online, please just click here) To top–up your balance using your Lycamobile in Spain, either

Enter *131*PIN#, press send, and your credit will be added instantly: or
Dial 321 (or 92#) and follow the instructions.

You can top-up your Lycamobile credit from another phone, or while you are abroad:

Dial +4915211000321 and follow the instructions.

CHECK YOUR BALANCE

You can check your balance at anytime.

To check your balance using your Lycamobile in Spain, either:
Enter *131# (or 94#), press send, and your balance will be shown on your mobile phone screen; or
Dial 321 (or 95#) and listen to your balance

To listen to your balance while you are abroad:

Dial +4915211000321 and follow the instructions.

ACCESS YOUR VOICEMAIL

Your Lycamobile Voicemail service has been automatically activated, using your Lycamobile voicemail, you can:

Listen to messages left for you
Record a welcome message to enable callers to recognise you
Personalise your voicemail settings
Select your preferred language
Set your voicemail access code to access voicemail from other phones.
Access your voicemail from your Lycamobile

To access your voicemail from your Lycamobile in Spain

Dial 121 (or 91#).

Using Voicemail from another phone or when you are abroad

You can check your voicemail from another phone in Spain or when abroad. Simply use your Lycamobile to call the voicemail menu and follow the instructions to set up a voicemail access code.

To access your voicemail from another phone or from abroad:

Dial +4915211000121.
Follow the instructions to enter your Lycamobile number
Follow the instructions to enter your voicemail access code.

To deactivate your voicemail number:

Dial *187# and follow the instructions that appear on screen

CHOOSE YOUR OWN LANGUAGE

You can select the language to be used for your Lycamobile Voicemail and Top up service. To select your preferred language:

Dial 321 (or 92#)
Select the ‘Settings’ menu.
Select the ‘Change Language’ option.
Select your preferred language

VIEW YOUR LYCAMOBILE NUMBER

You can view your Lycamobile number on your mobile screen. To have your Lycamobile number displayed:

Dial *132# or (97#).

USE YOUR LYCAMOBILE ABROAD – ROAMING

You can use your Lycamobile to make and receive calls and SMS in a large number of other countries

For information on countries where you can make and receive calls and SMS, and current charges please visit click here.

CHECK CALL RATES

To check the rates of the destination you wish to call:

Dial *135*Destination number# and press call

E.g *135*00442071320322# and press call (for UK number)

Visit our rate checker to see the current tariff

Other Services

Customer Testimonials

  • Customer Pic

    Aaron Rodríguez, Barakaldo, Spain

    "Unbelievable cheap rates with great coverage. Amazing!"

  • Customer Pic

    Marzena Simlat, Czeladz, Poland

    "Very friendly network. Cheap calls. Interesting offers. I would recommend to all."

  • Customer Pic

    Janusz Baltazar Ziajka, Warsaw, Poland

    "I am paying almost nothing and I can speak with the whole World. Thank you Lycamobile that you are in Poland."

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