Contact Us

contact-us

Lycamobile
Germany
customer_care
Contact Customer Service from Lycamobile 322

If you have any questions or would like to know more about Lycamobile please do not hesitate to get in touch with us. Lycamobile has a multilingual team that operates from 9am to 6pm Monday to Saturday.

To contact Customer Services:

Dial 322 from your Lycamobile
Charges: € 0.05/min (max. €0.20/call)

You can also dial 069 1200 7322 from another phone.
Charges: call charges to this number may vary from other network providers.

Fill out the form below or send an email to cs@lycamobile.de

The app is available on the Android & iPhone app stores.

+49

If you have already contacted Customer Services using the above options but have not received a satisfactory response and would like to escalate further, please send an email to complaints@lycamobile.de forwarding your initial email or any emails you have sent. Alternatively, if you sent a query via the online form above please forward any response you received.

We aim to resolve your complaint as soon as possible and will keep you updated on when and how we propose to resolve it. We do our best to resolve all complaints within 5 working days(excluding weekends and bank holidays).

Other Services

Customer Testimonials

  • Customer Pic

    Aaron Rodríguez, Barakaldo, Spain

    "Unbelievable cheap rates with great coverage. Amazing!"

  • Customer Pic

    Marzena Simlat, Czeladz, Poland

    "Very friendly network. Cheap calls. Interesting offers. I would recommend to all."

  • Customer Pic

    Janusz Baltazar Ziajka, Warsaw, Poland

    "I am paying almost nothing and I can speak with the whole World. Thank you Lycamobile that you are in Poland."

Available from