At Lycamobile, we look after your Personal Data carefully. We adhere strictly to the requirements of the Federal Data Protection Law and other applicable data privacy and data protection and retention regulations.
) describes how we generate, collect, use, process and store the Personal Data that you provide to us or that is generated or collected when you use our online services and when you use our mobile telephone services.
The data controller is
Lycamobile Germany GmbH,
Information we may collect from you
We may collect and process the following Personal Data about you:
Where we store your personal data
Any information sent to us is encrypted (scrambled) using Secure Socket Layer (SSL) technology. This is industry standard encryption technology that protects your Personal Data whilst being sent over the internet from being intercepted and misused by third parties. When it reaches us, we then store it on a secure server so that it can only be read by authorised personnel.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Uses Made Of the Personal Data
That is what we use your personal data for:
Lycamobile may also use your Personal Data to contact you by e-mail or SMS to let you know about products and services offered by Lycamobile , including any special offers and promotions, which may interest you as long as you did not contradicted this information. To be contacted via post or phone or to pass you data on to one of the other Lyca companies we would like to collect your consent beforehand.
If you do not wish to receive advertising information or be contacted in this way, you may at any time, free of any charge, opt out of this direct marketing by requesting to be put on a designated list. You may make this request by contacting the Customer Services Department at the address below or by sending an e-mail to firstname.lastname@example.org
We will inform you about this right including the contact information at any time we are sending advertising information to you based on the aforementioned rules.
Customer Service Department Lycamobile
Lycamobile Germany GmbH
We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users. We may also use such aggregate information to help advertisers reach the kind of audience they want to target.
Only after collecting your consent, we may disclose your Personal Data to any member of our group of companies in respect of the uses set out above.
You have the right to ask us not to process your Personal Data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent this processing by checking certain boxes on the forms we use to collect your data at the time of collection or you can also exercise the right to opt out at any time by contacting the Customer Services Department at the address belowor by sending an e-mail to email@example.com
Access To Your Personal Data
You're welcome to ask us what personal data we have about you, any time you like. If any of the details are incorrect, let us know and we'll amend them right away. If you'd like us to send you the information, you can write to our Customer Services Department at the below address.
Change Of Your Details
Please be aware that we are obliged by law to keep your data updated concerning your name and address. Please keep us informed about any changes in that regard by sending us an email to firstname.lastname@example.org
or by contacting our Customer Service Department at the address below enclosing your customer number.
. Please make sure to come back from time to time to stay updated.
Links From Our Website To Other Websites
Please be aware that our website provides access to other websites by linking to them. We are only responsible for the privacy, content or security of the Lycamobile website.
If you have any comments or queries concerning our website, please contact us. For queries regarding Lycamobile's products or services, please call our Customer Services Department on 322 from any Lycamobile Account or 069 1200 7322 from another telephone. You may also e-mail the Customer Services Department at email@example.com
If you have any questions or concerns about our use of your Personal Data or you want to object the use of you data for advertising purposes, you should write to Lycamobile at the address below:
Customer Services Department
Lycamobile Germany GmbH
or email us at firstname.lastname@example.org
To object the use of your personal data for advertising purposes you can also send an email to email@example.com. Please be aware that we need to be able to identify you by the information contained in your message.