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If you have any questions or would like to know more about Lycamobile please do not hesitate to get in touch with us
To contact Customer Services:
Dial 322 from your Lycamobile
To register your SIM, dial 323 (from your Lycamobile)
SIM registration: FREE
Waiting time : FREE
Customer Service call: € 0.05/min (max. €0.20/call)
Charges: Additional operator charges may apply.
Dial 069 1200 7322 from another phone or +49 69 333 993 22 from abroad.
If your complaint has already been raised with our customer care team and if you have not received a satisfactory response and would like to escalate it further for investigation please do e-mail us on firstname.lastname@example.org.
We aim to resolve your complaint as soon as possible and will keep you updated on when and how we propose to resolve it. We do our best to resolve all complaints within 5 working days(excluding weekends and bank holidays).